Terms & Conditions for SMS/Text Messaging
1. Program Description
By opting into our SMS/text messaging program, you agree to receive text messages from Believe in Yourself Therapy, LLC (“we,” “us,” or “our”) regarding appointment reminders, scheduling updates, resources, promotions, and wellness information. Message frequency may vary based on your interactions and preferences.
2. Consent to Receive Messages
By providing your mobile phone number and opting in, you consent to receive automated and non-automated text messages. Consent to receive text messages is not a condition of receiving services.
3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Check with your mobile carrier for details regarding your specific plan and charges.
4. Opt-Out Instructions
You may opt out at any time by replying STOP to any message you receive. After opting out, you may receive one final confirmation message confirming your withdrawal from the program. You may also contact us directly at info@believeinyourselftherapy.com or (insert business phone) to be removed.
5. Help Instructions
For assistance, reply HELP to any message or contact our office at (insert phone) or info@believeinyourselftherapy.com.
6. Supported Carriers
Participating carriers include major U.S. providers (e.g., AT&T, Verizon, T-Mobile, Sprint). Carriers are not liable for delayed or undelivered messages.
7. Changes to Terms
We reserve the right to change these Terms at any time. Updates will be posted on our website at [insert website URL], and continued participation in the program constitutes acceptance of the updated Terms.
8. Privacy
Your privacy is important to us. Information collected through the SMS program will be handled in accordance with our Privacy Policy (see below).
🔒 Privacy Policy for SMS/Text Messaging
1. Information We Collect
When you opt in to receive text messages, we may collect:
• Your name and phone number
• Message content and delivery history
• Any preferences or responses you provide via text
2. How We Use Your Information
We use your information to:
• Send appointment reminders, wellness tips, or important practice updates
• Respond to your messages or inquiries
• Maintain compliance and recordkeeping requirements
3. Data Security
We take appropriate technical and organizational measures to protect your information. All data transmitted through our SMS system complies with HIPAA and applicable privacy laws where relevant to the nature of the message. However, please note that standard SMS is not fully secure or encrypted. Sensitive health information should not be sent via text.
4. Information Sharing
We do not sell, rent, or lease your personal information. We may share limited data with our SMS service provider (e.g., Textedly) solely for the purpose of delivering messages on our behalf. These vendors are bound by confidentiality and security obligations.
5. Data Retention
We retain your information only as long as necessary to provide SMS services or comply with legal obligations. You may request deletion of your data by emailing info@believeinyourselftherapy.com.
6. Your Rights
You have the right to:
• Access, correct, or delete your personal information
• Withdraw consent to receive messages at any time
• Request a copy of this policy in writing